• Processing Time: Orders are typically prepared within 1–2 business days (Monday through Friday).
• Transit Time: Shipping usually takes 2–3 business days after dispatch (Monday through Friday).
• Estimated Delivery Time: Most orders are delivered within 3–5 business days from the date of purchase (Monday through Friday).

For full details, please review our Shipping Policy.

Yes, We provide free standard shipping on all orders, with no minimum purchase required

For more information, please visit our Shipping Policy.

No, We only ship to places in the United States right now. We don't send things to other countries yet.

You can find more details in our Shipping Policy.

When we ship your order, you'll get an email with a tracking number.

You can track your shipment anytime through our Order Tracking Page.

We accept returns within 30 days of delivery. Items must be unused, in original condition, and include all packaging and tags.

For complete details, please review our Return & Refund Policy.

When we get your returned item and check it out, You'll get your refund within 7 days. Refunds will be issued to the original payment method used at checkout.

For more information, please refer to our Return & Refund Policy.

No, We do not provide direct exchanges. If you would like a different item, please return your original purchase for a refund and place a new order.

You can learn more in our Return & Refund Policy.

We accept major credit cards, including Visa, Mastercard, American Express, and Diners Club. All transactions are securely processed in U.S. Dollars (USD).

For more details, please see our Billing Terms & Conditions.

If your payment doesn't go through, we won't be able to process your order and it will be canceled. So, make sure your payment information is correct before you place your order. This way, you can avoid any issues and ensure that your order is processed smoothly.

For more information, please refer to our Billing Terms & Conditions.

If there's a problem with your order, like it's late, damaged, or can't be found, get in touch with our support team right away. We'll look into what's going on and help you fix the issue as quickly as we can.

Additional details can be found in our Shipping Policy.

We move fast when it comes to processing orders, so it's not always possible to make changes or cancel them. If you need help with something, Contact us right away after you've placed your order and we'll do everything we can to assist you.

If you buy something on sale, you can't get a refund. The same goes for items that are made just for you - once they're sent, you can't send them back.

Please refer to our Return & Refund Policy for more details.

No, we do not charge any restocking fees for returned items.

For additional information, please review our Return & Refund Policy.

Yes, we use SSL encryption and secure payment processors to protect your personal and financial information. We do not store complete credit card details on our systems.

For more details, please review our Privacy Policy.

Valantana

Address: 310 Genet St, Scranton, PA 18505, USA
Email: support@valantana.com
Phone: +15703540378

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24 hours during business days