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Billing Terms and Conditions

This page outlines the billing terms that apply to all purchases made through Valantana. Please review these details carefully before completing your order.

1. Accepted Payment Methods

We offer several secure payment options for your convenience, including:

  • American Express
  • Diners Club
  • Mastercard
  • Visa

All payments are processed in U.S. Dollars (USD).

2. Payment Conditions

  • Full payment is required at the time of checkout. Orders will not be processed unless the total amount has been successfully paid.
  • Order Confirmation: An order is only confirmed once payment has been successfully authorized.
  • If a payment attempt fails or is declined, the order will not be completed and will be automatically canceled.

3. Pricing and Charges

  • All prices listed on our website are in U.S. Dollars.
  • We reserve the right to adjust pricing at any time without prior notice.
  • The total amount displayed at checkout is the final amount charged once payment is processed.

4. Security Measures

  • Secure Transactions: We use SSL encryption and trusted payment processors to protect your personal and financial information.
  • Card Information: We do not store complete credit card details on our systems.

5. Refunds and Billing Disputes

  • Refund Policy: All refunds are handled in accordance with our Return & Refund Policy.
  • Dispute Resolution: If you experience any billing concerns, please contact us at support@valantana.com before initiating a chargeback. We reserve the right to dispute any claims we determine to be invalid.

6. Fraud Protection

  • Order Screening: We may review and cancel any orders that appear suspicious or potentially fraudulent.
  • Verification Requests: Additional verification may be required for high-value or flagged transactions before processing.

7. Contact Information

If you have any questions about these Billing Terms and Conditions, please contact us:

Valantana

Address: 310 Genet St, Scranton, PA 18505, USA
Email: support@valantana.com
Phone: +15703540378

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24 hours during business days.